July 31, 2017

About Us


Who are we ?

We are a technology-focused healthcare company, with a mission to provide a personalized, affordable and data-driven healthcare journey in Egypt & beyond.

What we do?

  • For businesses: we provide flexible solutions compatible with the unique requirements of each company. Our programs include Self-funded Schemes, Managed Care Programs and Third Party Administration (TPA).
  • For individuals and families: through our program, Sehaty, we offer price visibility, access to a medical directory, and up to 70% medical discounts across 3000 healthcare providers in Egypt.

Why Smart?

We partner with the biggest healthcare providers:

  • Our network has 3000+ healthcare providers, including the largest medical providers in Egypt.

We are always here for you: 

  • We offer 24/7 customer service. Give us a call whenever you want, and our customer service agents will be ready to receive your inquiries. Do not worry! We won’t keep you waiting. Our average wait time is 30 seconds

We are tech-driven:

  • We believe technology lies at the heart of high-quality and affordable healthcare. Technology is at the core of our solutions.

Our journey

We started in 2009. Over the past 10 years, we’ve worked hard to re-imagine the healthcare industry and to build a company that focuses on our customers’ needs. Today, we serve over 137,000 individuals.


January 8


Published the first machine learning fraud detection and waste prevention models
May 10


Launched our Smart Medical Integrated Solution (SMIS), an all-in-one integrated insurance technology solution to automate all operations.
February 1


Established the first in-house data science department
May 21


Expanded our medical network to 2600+ service providers throughout Egypt
March 10


Established the first in-house software development department in Egypt
January 15


Established a new branch in Alexandria. Achieved a client retention rate of over 90% annually.
March 21


Implemented an advanced web-based system, that allows the management of over 1,000,000 subscribers. Established our hotline 16261. Launched our  Smart Medical Services application on Google Play. Started managing TPA Programs with insurance companies.
August 21


Achieved a growth rate of 232% of business volume, in terms of number of customers and income
January 1


Established a new branch in Al-Sharqia Governorate, 10th of Ramadan city  
January 1


Smart Medical Services was founded, providing innovative solutions, compatible with the unique requirements of each company, through tailored programs to suit the special needs of each customer.