Your healthcare partner since 2009
Your healthcare, simpler and closer
Smart Medical Services manages your care journey end to end: a wide medical network, faster approvals and every service in one app.
Serving 137,000+ individuals
- Since 2009 a decade-plus of experience
- 137,000+ individuals served
- 5,000+ providers in our network
- ISO ISO certified
Our services
Complete healthcare solutions for people and companies
From claims administration to the app in your pocket, every service is designed to be simpler, faster and clearer.
Third Party Administration (TPA)
We manage medical policies for Egypt's major insurers: approvals, claims and customer care through our network and SMiS, with real-time reporting.
Learn moreSelf-funded schemes
A health plan for your business without an insurer in the middle: lower cost, fully customisable benefits, and us as your medical consultant.
Learn moreSMiS® for business
BPO and SaaS solutions on SMiS, our Smart Medical Intelligent System, supporting government and private sectors.
Learn moreSehaty card
Discounts up to 70% across the whole Smart network for you and your family, via sehaty.me.
Learn moreThe Smart app
Everything in your pocket
The same services you know from the app: your card, approvals, medical network and refunds, any time, anywhere.
- Medical network Find the nearest hospital, lab or pharmacy and call them directly.
- Pre-approval Send a pre-approval request with your prescription from your phone.
- Approvals Follow every request live and see the reason for any rejection.
- My benefits See your plan benefits, co-pays and coverage limits.
- E-card Your medical card is always with you, no plastic needed.
- Refunds Claim back what you paid and track the payout.
- Utilization report See your usage and download your report any time.
Get the app for free
Medical network
A medical network across Egypt
Thousands of accredited providers in every governorate. Find the nearest one in the app.
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854
Doctors
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1,174
Laboratories
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578
Medical centers
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426
Hospitals
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214
Radiology centers
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1,412
Pharmacies
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197
Optics shops
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145
Physiotherapy
How it works
From e-card to refund in 4 steps
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Get your e-card
Sign in to the app and your medical card appears instantly, no waiting for a printed card.
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Find a provider
Search by specialty or area and see the nearest providers on the map.
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Request pre-approval
Snap your prescription, send the request in the app, and we reply fast.
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Track approvals & refunds
Get notified on every update and track refunds until they are paid.
For companies
Care for your people,
with costs under control
Whether you are an insurer looking for a reliable TPA or a company that wants a self-funded plan, we design the right solution and run it end to end with clear reporting.
- Real-time utilization reports per employee and department
- Flexible plans designed around your company
- A dedicated customer service and care team
- A network of 5,000+ providers
Utilization report
Illustrative example · demo data
1,248
employees covered
3,902
approvals this quarter
92%
same-day approvals
Spend by service type (EGP thousands)
- Hospitals
- Drugs
- Laboratories
- Radiology centers
- Dental
- Optics shops
Because you deserve the best, we partnered with the best
We work with Egypt's leading insurers and institutions
A care team by your side
A whole team whose only job is to help you navigate your plan, answer your questions and find you quality care nearby.
Contact the care teamWe care anywhere
Talk to a doctor any time. A team of experts answers your medical questions and guides you to the right care, at no extra cost.
Talk to a doctor nowLatest news
What's new at Smart
19 Jan 2026 · Video
دعم الرعاية الصحية فى مصر
تقدم سمارت للخدمات الطبية منظومة متكاملة من الخدمات الطبية بهدف دعم وتطوير الرعاية الصحية بمعايير احترافية وجودة عالي. شريكك الموثوق في الحلول الطبية.
19 Jan 2026 · Video · Photos
دعم و تطوير الخدمات الصحية فى أسوان
من قلب أسوان، بنكمّل رسالتنا في دعم وتطوير الخدمات الصحية. خطوة جديدة، وتأثير حقيقي، والتزام مستمر من Smart Medical Services.
Start your health journey with Smart today
Download the app and sign in with your card number, or talk to our sales team about a plan for your company.
