Our mission
A personalized, affordable and data-driven healthcare journey for every member.
About us
Re-imagining the healthcare journey in Egypt since 2009
We are a technology-focused healthcare company with a mission to provide a personalized, affordable and data-driven healthcare journey in Egypt and beyond. With a decade-plus of experience, today we serve over 137,000 individuals.
2009
founded
137,000+
individuals served
5,000+
providers
3
branches in Egypt
What drives us
Care centred on people
We build every service around the member's needs and use data to make care clearer and more affordable.
Our vision
To be the most trusted healthcare management partner in Egypt and the region.
Our values
Transparency, speed, certified quality and genuine care for every member.
Our journey
A journey that began in 2009
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The start · 2009
Smart is founded
Starting out in Dokki as a third party administrator for medical claims.
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The platform
Launching SMiS®
Our own platform for approvals, claims and the network.
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Quality
ISO quality certification
International certification of our quality management.
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The app
The Smart app
Our first app on the App Store and Google Play.
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Today
A completely new experience
A new app and website with one design and dark mode.
Care team
A whole team whose only job is to help you navigate your plan, answer your questions and save you money by finding quality care in your area.
Contact the care teamISO certified
ISO certified for quality management.